Dare to Elevate Engagement

Posted by admin in Friday, December 5th 2008

5
Dec

21% of the global workforce considers themself actively engaged in their work right now, 38% are actively disengaged, and the remaining 41% aren’t sure where they stand.

Did you know: 21% of the global workforce considers themself actively engaged in their work right now (loyal, passionate, positive, enjoying their work.) 38% are actively disengaged (meaning they’re complaining, bringing morale down, looking for another job, etc.) And the remaining 41% aren’t sure where they stand. Wow.

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Have Your Time Management Skills Gotten Stale?

Posted by admin in Friday, August 29th 2008

29
Aug

Are you someone who continually works to improve yourself? If you are, great; if you are not, here are some great ideas from a Master Coach to prompt you into doing just that.

There are a lot of reasons for us to focus our attention on constant and continuous development in our personal and professional worlds. Some of the reasons might be to earn the next raise; to feel more comfortable learning a skill that you’re weak in; to keep up with modern technology. But have you ever considered that it will in fact increase your productivity and time management skills?

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What to Include on a Call Center Outsourcing Scorecard

Posted by admin in Friday, July 18th 2008

18
Jul

A call center outsourcing scorecard is something all call centers should have. The metrics on the scorecard can ensure the productivity and success of the call center.

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No Wasted Moments

Posted by admin in Monday, April 14th 2008

14
Apr

It occurred to me recently that we may be exceeding the speed limit.

Technology creates an illusion of instant communication with people halfway around the world. Time blurs into abstraction in meetings spanning half-a-dozen different time zones. (A friend insists it would be easier if we all just switched our clocks to GMT. There are days when I agree.) Corporations become global in the blink of an eye. Employees squeeze into a shrinking “Do More with Less” box, as if productivity could be a bottomless reservoir.

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Creating More Problems - The Key To Explosive Growth

Posted by admin in Saturday, April 5th 2008

5
Apr

Are you ready for explosive growth? Do you want to double or triple your business? If you do, you aren’t going to get there by playing in your comfort zone! You need to get out of your comfort zone by creating some more problems for yourself. Sound crazy? Try this exercise. Get out your business plan. Yes, the one that is collecting dust on your bookshelf. What is your growth projection for the year? 5%? 10%? Whatever it is, put an extra 0 next to it. Now what are you thinking? Excited? A little scared? Read on…

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Seizing Opportunities - 3 Keys To Setting Yourself Up For Success

Posted by admin in Sunday, March 23rd 2008

23
Mar

As you look at last year, do you ever feel like there wasn’t enough time in the day? Did entire afternoons…and sometimes days…slip by without your even noticing? Were you “too” busy? And when you look ahead this year, does it feel like you might relive that?

It’s not an uncommon sensation. But, it’s very familiarity creates a trap – it often stops my clients from taking control of their time to set themselves up for the deliberate actions their future success requires.

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What Is A Lean Management Audit?

Posted by admin in Monday, March 10th 2008

10
Mar

The Lean Management Audit is a structured knowledge gathering and assessment activity based on your company’s vision and strategy, its development plan, and its annual policy. Auditors will work within that framework to ensure that your performance improvement program is headed in the right direction. The audit should consist of a set of interviews that are carried out at different organizational levels depending on the size and complexity of your company. The audit team must assess the current condition in all key areas and control points at the work unit level.

The Lean Management Audit has three basic stages:

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Seven Ways To Build Trust As A Leader

Posted by admin in Thursday, February 28th 2008

28
Feb

There are many reasons why trust is important to us as leaders. With higher levels of trust we are able to influence change more easily and quickly. With more trust we are able to create higher levels of productivity and team cohesiveness. I could go on, but in short, being trustworthy and trusted are two of the most valuable attributes remarkable leaders possess.

Here are seven actions you need to “get” in order to earn higher and higher levels of trust.

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Generational Connectedness - Leading Different Generational Segmentations To Greatness

Posted by admin in Sunday, February 17th 2008

17
Feb

The whole problem with the world is that fools and fanatics are always so certain of themselves, but wiser people so full of doubts. - Bertrand Russell

The days of a widepaintbrush-stroke approach to engaging each individual in an organization, as if they were crafted from the same mold, are gone!

The abilities to fluidly connect, understand, respect (not necessarily agree or disagree!), and motivate the generational segmentations in a business organization will be the differentiators between greatness and significance. There is a direct and very defined connection in one’s personal managerial-leadership style among others and one’s age or generational segmentation.

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Does The Work Environment You Provide Affect Employee Performance?

Posted by admin in Friday, January 25th 2008

25
Jan

The environment that people are required to work in can have a significant impact on their ability to undertake the tasks that they have been asked to do. This can affect productivity and employee health and well-being. The key factors fall into two categories, those that are driven by procedures, protocols and management requirements and the factors that arise from premises, office or factory design.

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